Table 2.
Themes and subthemes identified by thematic analysis of qualitative study
| Theme and subtheme | |
|---|---|
| 1 | Experience as a refugee uniquely influences COVID-19 message communication |
| • Educational background and English language proficiency | |
| • Mental health | |
| • Trust | |
| • Connectivity and social cohesion | |
| • Heterogeneity of culture, language and religion | |
| 2 | Refugee groups use diverse practices when accessing and sharing COVID-19 messages |
| • preferred sources of COVID-19 messages | |
| • ways of message sharing | |
| 3 | Official government messages could be improved by listening and tailoring to community needs |
| • Improved message content, delivery and format | |
| • greater cooperation and collaboration between communities and services | |
| • enhanced role of trusted service providers | |
| • research as a medium for mutual learning and community empowerment | |
| • supporting the messengers. |