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. 2022 Aug 1;29:100524. doi: 10.1016/j.xjep.2022.100524

Table 5.

Common optional survey responses from healthcare professionals on telemedi-cine use.

How did telemedicine change during the COVID-19 Pandemic? In your opinion, what has been the greatest challenge from transitioning from in- person care to telemedicine? What advice do you have for other medical professionals to achieve the best telemedicine experience?
“The COVID-19 era made telemedicine mainstream" “Technology limitations/challenges (self and patient)" “Support patient education on how to use"
“Increased usage" “Accessing the platform" “Document well"
“Allowed broader reach to more patients" “Not able to do much of a traditional/physical exam" “Have patients use a quiet well-lit room without other distractions"
“It became a necessity in order to provide care to our patients" “Completing good assessment is a problem" “Get training and practice with colleagues and technology first; ensure meeting HIPPA guidelines"
“Better for providers and patients more willing to utilize" “The loss of the physical exam, the direct eye contact and attentive nature of the in-person exam" “Ensure you have excellent internet and a system that is easy for patients to access/use"
“Became more established in the culture but the actual application of telemedicine did not change" “Lack of education on telemedicine from clinical and legal perspective" “Be very vigilant in checking Patient body movements"
“Better use of time for avoiding on the road for patients [especially] for simpler follow up care " “Self-anxiety secondary to a learning curve” “Know the limitations of telemedicine and what you may miss"
“Comfort level of patients. They are much happier now doing phone visits for minor problems” “Lack of connection to the patient” “Be open. Do some reading on ways to provide telemedicine in a trauma informed way”