Table 5.
Common optional survey responses from healthcare professionals on telemedi-cine use.
How did telemedicine change during the COVID-19 Pandemic? | In your opinion, what has been the greatest challenge from transitioning from in- person care to telemedicine? | What advice do you have for other medical professionals to achieve the best telemedicine experience? |
---|---|---|
“The COVID-19 era made telemedicine mainstream" | “Technology limitations/challenges (self and patient)" | “Support patient education on how to use" |
“Increased usage" | “Accessing the platform" | “Document well" |
“Allowed broader reach to more patients" | “Not able to do much of a traditional/physical exam" | “Have patients use a quiet well-lit room without other distractions" |
“It became a necessity in order to provide care to our patients" | “Completing good assessment is a problem" | “Get training and practice with colleagues and technology first; ensure meeting HIPPA guidelines" |
“Better for providers and patients more willing to utilize" | “The loss of the physical exam, the direct eye contact and attentive nature of the in-person exam" | “Ensure you have excellent internet and a system that is easy for patients to access/use" |
“Became more established in the culture but the actual application of telemedicine did not change" | “Lack of education on telemedicine from clinical and legal perspective" | “Be very vigilant in checking Patient body movements" |
“Better use of time for avoiding on the road for patients [especially] for simpler follow up care " | “Self-anxiety secondary to a learning curve” | “Know the limitations of telemedicine and what you may miss" |
“Comfort level of patients. They are much happier now doing phone visits for minor problems” | “Lack of connection to the patient” | “Be open. Do some reading on ways to provide telemedicine in a trauma informed way” |