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. 2022 Jul 19;11(7):e37346. doi: 10.2196/37346

Table 2.

List of indicators and examples of data collected for each indicator.

Indicators Examples of data collected
Service user engagement and satisfaction with services
  • Services adapted to the needs of young people

  • Youth-friendly environment

  • Disengagement

  • Outreach practices

  • Youth satisfaction

Family engagement
  • Type of intervention offered

  • Percentage of families reached

  • Number of visits

  • Satisfaction of family members

Access to care—pathways
  • Direct access

  • Referral sources, including self and the community

  • Inclusion and exclusion criteria

  • Number of contacts before access

Access to care—systemic delays
  • Time between referral and

    • First contact

    • First assessment

    • Start of treatment

Continuous education
  • Number and type of continuing education events attended by workers

  • Supervision and mentoring

Provider-to-patient ratios
  • Patient: Mental professional ratio

  • Patient: Psychitriest ratio

Evidence-based practices and recovery-oriented practices
  • Cognitive behavioral therapy, family intervention, employment or study programs, integrated treatment for substance use disorders, and peer support

  • Type of specialists who offer the interventions

  • Percentage of patients receiving long acting injectable antipsychotics

  • Percentage of patients receiving clozapine

Self-reported outcomes by the patient
  • Patient’s evaluation of their health, recovery, and quality of life