“without having visitors, it was such a lonely time for the patients and for the staff, because it's so draining to be there physically and mentally and take care of them” “I tried to stay in there, as long as I could to give these patients some hope. Because they were just so alone.” “And I would love to sit in my patient's room and talk to them and help them not feel so lonely and isolated in their room, but you can't do that. That's not reality. You have other COVID patients that you need to go see, and all these other meds, and it's not always your priority, which is hard.” “I just felt so alone. I don't know how to describe it. Just being the only one in the room, because I feel like the PPE was a barrier to other people coming in with us as well as just covid, why the doctors didn't come in and so I just felt a little bit helpless and alone standing next to my patient.”