Table 1.

Examples Illustrating Qualitative Content Analysis of the Transcripts.

Example quotation	Condensed meaning	Code	Categories	Subtheme	Theme
AU102402: “It's amazing. When my blood pressure is a little high, I text a picture of the log and send it in.”	I used text message to communicate my high blood pressure.	Quick and easy communication by text message	Positive perception of communication	Good communication	Quality of Care
JU102702: “I was like really upset, like I don’t have the money, but I need to see you … In my case, it was bad because I’ve been unemployed and with health issues, I can’t go without a physician. So if the payment is behind, you won’t be able to see him. And with that payment, that also includes your medicine.”	When I was unemployed, I could not afford the payment to the DPC clinic but needed to be seen for my health issues.	Difficulty affording DPC fee	Negative perception of DPC fee	Inability to afford membership fee	Affordability