Table 2.

Categorization of Responses by RC Domain

RC Domain	Definition	Comment
		Positive	Negative
Communication
Frequent	How frequently do people in each of these groups communicate with you about the work that you do together?	“Good communication with parents with email, calls, log books” (school nurse, FG#1)	“lack of communication between teacher, nurse and myself” (parent—FG #5)
Timely	How timely is their communication with you about the work that you do together?	“School nurse faxes report 1–2 days before appointment” (provider, FG #1)	“field trip information not getting conveyed until the morning of” (school nurse, FG #7)
Accurate	How accurate is their communication with you about the work that you do together	“changes are communicated right away” (parent, FG #4)	“dose and bolus was wrong!” (parent, FG #5)
Problem-solving	When there is a problem in the work that we do together, do people in these groups blame others or try to solve the problem?	“able to call parent when issues arise” (school nurse, FG #3)	“student being sent back to class because he can’t stay in the health room” (school nurse, FG #7) School unwilling to communicate/work to create a plan that didn’t involve sending child to another school (FG #3)
Relationship
Shared goals	Do people in these groups share your goals for the work that you do together?	“shared mental model with child’s best interest in mind” (provider, FG #3)	“school nurse, parent and clinic disagree on what to do” (school nurse, FG #1)
Shared knowledge	Do people in these groups know about the work you do in the work that you do together?	“meet with all the relevant parties to establish a plan” (school nurse, FG #8)	“lack of understanding of roles” (school nurse, FG #7)
Mutual respect	Do people in these groups respect the work you do in the work that you do together?	“teachers are invested and willing to communicate with home” (parent, FG #6)	“parent not responsive to needs” (school nurse, FG #10)