Table 1.
Dictionary and intensity of experience value and emotion in the hotel industry.
| Dictionary | Strength value | Examples |
|---|---|---|
| Positive basic emotion dictionary | 1.0 | Good, great, excellent, OK, perfect |
| Dictionary of negative basic emotions | −1.0 | Bad, rotten, regret, complain |
| Positive hotel experience value | 1.0 | Convenient, prosperous, tidy, cost-effective, and value for money |
| Special emotion dictionary | −1.0 | Comfortable, diligent, and considerate |
| Negative word | −1.0 | No, never, cannot, very little |
| 2.0 | Most, extremely, completely, absolutely, super | |
| 1.5 | Especially, very, real, more | |
| Adverb of degree | 1.0 | Comparison, more |
| 0.5 | A little, some, pretty |