Table 4.
Professional level: comparison of Hong Kong and The Netherlands (✓ Mentioned ✗Not mentioned).
| Category | Barrier (B) or Facilitator (F) | Factor | Hong Kong | The Netherlands | Participants |
|---|---|---|---|---|---|
| Attitude to change | B | Negative attitude to change | ✓ | ✗ | 5 |
| F | Positive attitude to change | ✓ | ✓ | 1,2,3,4,6,7,8,9,10,11,12,13 | |
| B | Negative peer experiences | ✓ | ✓ | 4,5,9,12,13 | |
| F | Positive peer experiences | ✓ | ✓ | 1,2,3,6, 8,10,11,12,13 | |
| Ability to do practice | B | Limited range of diseases that can be managed through teleconsultation | ✓ | ✓ | All |
| B | Patient limited trust on remote diagnosis | ✓ | ✗ | 6,7 | |
| B | Unfit with personal style of delivering care | ✗ | ✓ | 8,9,12 | |
| F | Fit with personal style of delivering care | ✗ | ✓ | 10,11,13 | |
| Perceived utility | F | Positive perceived utility* | ✓ | ✓ | All |
| Competency | B | Insufficient technical skills | ✗ | ✓ | 9 |
| F | Sufficient technical skills | ✗ | ✓ | 8,10,11,12,13 | |
| F | Knowledge on teleconsultation | ✓ | ✓ | 1,2,3,5,7,11,12,13 |
⁎
Including: chronic diseases management1,2,3,4,5,6,7,12, new born care7, pandemics managementAll, triaging3,5,8,9,10,11,12,13, COVID-19 remote managementAll, convenience for patient1,3,4,6,7,8,9,10,11,12,13 and practice2,6,8,9,11,12,13, lower threshold to contact practioner10,11,12, make care more accessible to people with reduced mobility8,12, treating simpler issuesl, and provide educations on medical treatments9.