Table 3. Relationship between the experience of time spent by patients in the clinic and total patient satisfaction score.
|
|
Correlation coefficient value |
p-value |
|---|---|---|
|
Expected Length of Consultation* |
-0.059 |
0.287 |
|
Perceived Length of Consultation |
0.097 |
0.081 |
|
Actual Length of Consultation# |
0.065 |
0.245 |
|
Waiting Time |
-0.034 |
0.539 |
|
Difference Between Perceived and Expected Length of Consultation+ |
0.151 |
0.006 |
|
Difference Between Actual and Expected Length of Consultation+ |
0.094 |
0.089 |
*
one of the cases with outliers was excluded from data analysis (n=326)
#
one of the cases with outliers was excluded from data analysis (n=326)
+
two of the cases with outliers were excluded from data analysis (n=325)