Table 2:

Coding Framework

Category	Description
Process of seeking diagnosis	Statements describing when and why a diagnosis was sought and the experience of obtaining diagnosis
Process of seeking support	Statements describing knowledge about available support, descriptions of searching for information about services
Process of accessing formal supports	Statements referring to initiating contact with or enrolling in a specific supportive service or care provider
Process of engaging formal supports	Statements describing experiences with using supportive services over time
Barriers or Facilitators to Process	Statements where the caregiver presents elements that hinder or aid the process of seeking, accessing, or engaging supportive services
Informal networks and support	Statements describing how information or help is obtained from informal networks, and appraisals of that information and/or help
Appraisal of formal supportive services	Statements where the caregiver evaluates either the supportive services themselves or the staff delivering them
Caregiver Role Appraisal	Statements that indicate the caregiver’s appraisal of how their role may impact the processes
Caregiver Values, Attitudes, Beliefs	Statements where a caregiver describes how a value influences the processes
Caregiver Prior Experiences and Knowledge	Statements where a caregiver describes previous knowledge, preparation or training that may impact the processes
Caregiver or Staff Gender	The caregiver describes how their own gender or another’s gender influences the processes
Description or Evaluation of Relationships	The caregiver describes how the type or quality of a relationship impacts the processes
Description of caregiving	Statements appraising the experience of caregiving
Caregiver recommendations	Caregiver statements formulating suggestions for improving support services
Geography (distance)	The caregiver describes how the geographic distance between persons or services affects processes
Culture of language	Statements that indicate how culture, language or religion impact experiences with services
Race or Ethnicity	Statements that indicate how a person's race or ethnicity influences processes
Income	Statements that indicate how a person's income influences processes
Education	Statements that indicate a person's level or type of education or literacy impacts processes
Health status	Statements that indicate the caregiver or person with dementia has a condition that impacts the processes