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. 2022;22(1):5–9. doi: 10.24911/SJP.106-1591278403

Table 1.

Requirements of telehealth clinics.

Platform Technology requirements Opportunities Limitations
Patient initiated texting High Tech infrastructure Handling clear issues Needs staffing
Potential lack of context
Phone calls Minimum Universally accessible
Cost- effective Easy and quick
No physical exam
Video-Conference Moderate. Requires WiFi connection, a smart device with good camera and a microphone Allows visible inspection
Allows for non-verbal cues
Could be time consuming and costly
Tele-health softwares Complex Confidential
Allows visual inspection
Time and high Tech required, Cost
Video-Visit (e.g. for in patients during COVID-19) Complex
Requires Wi-Fi connection, a smart device with good camera and a microphone
Allows visual and verbal consultation May need digital peripherals, e.g stethoscope.
Needs infection control re: devices used