Table 3.

Patient teaching points before a video visit

Patient teaching before video visit
At scheduling	In advance of visit	During a visit
Explain when video visit is appropriate	Prepare for visit as you would an in-person visit	Limit distractions
Explain that clinical team will determine appropriateness	Join video platform at least 15 min early	Do not multitask during visit (eg, do not clean house)
Give patients a choice	Ensure visual and auditory privacy	Do not drive during video visit
	Recruit a family member to help	Be aware that your provider may at times not be making eye contact while looking at medical record on a second screen
	Create a back-up plan