Table 5.
Hypothesis testing
Hypothesis | Relationship | Beta | Se | T Value | P Value | LL | UL | R2 | f 2 | VIF | Decision |
---|---|---|---|---|---|---|---|---|---|---|---|
H1a | EXP -> Satisfaction | 0.485 | 0.030 | 16.371 | 0.001 | 0.435 | 0.532 | 0.622 | 0.287 | 2.165 | Supported |
H2a | CONF -> Satisfaction | 0.361 | 0.030 | 12.123 | 0.001 | 0.312 | 0.411 | - | 0.159 | 2.165 | Supported |
H3a | ATT -> Continue | 0.156 | 0.033 | 4.758 | 0.001 | 0.102 | 0.211 | 0.707 | 0.024 | 3.486 | Supported |
H4a | Readiness -> Continue | 0.296 | 0.031 | 9.442 | 0.001 | 0.244 | 0.347 | - | 0.083 | 3.614 | Supported |
H5a | SE -> Continue | 0.038 | 0.024 | 1.543 | 0.061 | -0.002 | 0.079 | - | - | 2.142 | Unsupported |
H6a | Satisfaction -> Continue | 0.417 | 0.032 | 13.060 | 0.001 | 0.364 | 0.469 | - | 0.149 | 3.982 | Supported |
H1b | EXP -> Satisfaction | 0.443 | 0.035 | 12.508 | 0.001 | 0.383 | 0.500 | 0.642 | 0.257 | 2.129 | Supported |
H2b | CONF -> Satisfaction | 0.419 | 0.037 | 11.357 | 0.001 | 0.358 | 0.480 | - | 0.231 | 2.129 | Supported |
H3b | ATT -> Continue | 0.120 | 0.038 | 3.115 | 0.001 | 0.058 | 0.183 | 0.708 | 0.020 | 3.468 | Supported |
H4b | Readiness -> Continue | 0.414 | 0.047 | 8.871 | 0.001 | 0.337 | 0.491 | - | 0.167 | 3.504 | Supported |
H5b | SE -> Continue | 0.046 | 0.035 | 1.307 | 0.096 | -0.012 | 0.105 | - | - | 2.235 | Unsupported |
H6b | Satisfaction -> Continue | 0.326 | 0.047 | 7.000 | 0.001 | 0.248 | 0.400 | - | 0.087 | 4.179 | Supported |