TABLE 3.
Negative aspects of TMH-V generated by providers
| UTAUT constructs and author-derived subconstructsa | Article frequency (percentage)b | Included articlesc |
|---|---|---|
| Performance expectancy | ||
| Impersonal/interferes with therapeutic relationship | 19 (54) | 3, 5, 6, 8, 9, 10, 11, 12, 13, 18, 20, 21, 28, 31, 32, 33, 34, 36, 38 |
| Safety and legal concerns | 13 (37) | 3, 4, 5, 8, 12, 13, 16, 21, 25, 27, 31, 32, 35 |
| Patients will not like TMH | 8 (23) | 1, 4, 17, 26, 31, 32, 36, 38 |
| Security and confidentiality concerns | 7 (20) | 3, 5, 20, 27, 35, 36, 38 |
| Not appropriate for certain patients | 5 (14) | 12, 21, 26, 32, 36 |
| Unable to conduct thorough assessment | 6 (16) | 8, 13, 22, 34, 36, 38 |
| Effort expectancy | ||
| Technological problems | 23 (66) | 4, 5, 6, 7, 8, 9, 11, 12, 17, 18, 19, 20, 21, 25, 26, 28, 30, 31, 32, 35, 36, 37, 38 |
| Increased work and hassle | 16 (46) | 1, 3, 4, 8, 17, 20, 21, 23, 26, 27, 31, 32, 33, 36, 37, 38 |
| Social influence | ||
| Poor communication or support from leadership | 2 (6) | 1, 17 |
| Facilitating conditions | ||
| Need for technical support and training | 9 (26) | 1, 3, 11, 20, 25, 28, 35, 36, 38 |
| Limited space, equipment, and funding | 6 (17) | 1, 11, 12, 23, 25, 28 |
Abbreviations: TMH-V, telemental health via videoconferencing; UTAUT, unified theory of acceptance and use of technology.
a
UTAUT constructs are bolded, and author-derived constructs are unbolded.
b
Frequency and percentage of articles that included the given subconstruct, total N = 38.
c
Numbers correspond to article numbers assigned in Table 1.