Table 1.

Posts attending to different social support needs in the Facebook peer-support group.

	Definition	Examples	Number of Posts	Median Number of Comments per Post (Range)	Median Number of Shares per Post (Range)	Median Number of Reactions per Post (Range)
Informational support (IM)	Posts sharing new information, news, perspectives, advice, references to other resources (i.e., support offered by other people or organization but not DWC HK), and appraisal support.	(1)“The OEC website no longer exists. BMOnline (is the new one). How to Register on the new website (Let’s Register) Step 1: Click this link https://onlineservices.poea.gov.ph/OnlineServices/POEAOnline.aspx? (accessed on 2 April 2022). Follow the pics for now please”* (Note: OEC refers to Overseas Employment Certificate). (2)“If you need counselling, please message Okayminds (Note: Okayminds is a local NGO). If you have friends who tell you they are experiencing stress, anxiety, or depression, refer them to help immediately”. *(Note: a link to and a photo of Okayminds’ Facebook page is attached).	324	73 (0~1000)	136 (0~1171)	472. 5(0~3127)
Emotional support (EM)	Posts providing encouragement, comfort, care, companionship, affinity, and/or acceptance to MDWs through the content, including text, pictures, or videos.	(3)“Let’s just laugh for now 🤣🤣🤣😂😂😂😂”.* (Note: A link to a funny YouTube video is attached). (4)“Let me share a beautiful photo I have taken. Comment below ⍗⍗⍗♡♡♡ How beautiful ♡♡♡ Credit to ### (Note: a name being de-identified by the researchers) I saw her post in the comment section of the attendance-taking”. * (Note: A photo of the sky taken by a member of DWC HK is attached).	143	205.5 (0~2100)	208 (0~575)	1133 (0~3475)
Instrumental support (IT)	Posts offering financial aid, material resources, and needed services directly from the DWC group, including offering hands-on help in getting necessary tasks carried out (e.g., matching loss with found), providing something of use (e.g., winter clothes donation and distribution), or performing emergency assistance (e.g., a hotline offered by DWC HK).	(5)“Found wallet ILLORE. ANIE BERDIN at T-shop. One member posted about it”. * (6)“For those who have messaged, please provide this location. Thank you so much for your new winter clothes. For those who do not have any, do come”. *(Note: In December 2021, some admins and members of DWC HK organized a winter clothes drive to distribute clothes to MDWs who do not have any).	49	4.5 (0~497)	18 (0~137)	108 (0~502)
IM, EM	__	(7)“Please help sender who will be going home this week…Thanks for the help. (From sender): Good morning admin, can I ask for help, I need to go home because of an emergency. What do I need to do and what papers do I need to go home quickly? My child passed away. Thanks for the reply. (From admin): Our condolences”. * (8)“Sender needs encouragement, what should be done? We have already talked, reported to the police, and viewed the CCTV of the building. Maybe you have other ideas. (Below from sender:) Good morning Mam/Sir I’m asking for help because last Monday Nov 8 my balikbayan box (Note: “Balikbayan boxes” (lit. repatriate box) are parcels that MDWs would spend a long time filling up until they can send it to their families at the end of the year) was picked up (by someone) in our building. I thought they were the Cargo company because I know they would pick it up on Monday. Then I paid for Mon. Nov 14. Only after 2 days Nov 16 they told me that they don’t have my box. I filled up the box. I will report to the police. Please help me please… I’m hoping I can find my box. For my family’s Christmas.I. (Below from admin:) For those who are waiting for their box to be picked up, put the box inside your house or keep an eye on the box yourself and keep the signed receipt when they pick it up. Lovely”. *	49	89 (0~740)	446 (0~806)	1613 (16~2965)
IM, IT	__	“Just a reminder to all the new followers of DWC, I am a Domestic Helper too. If I can’t answer the message on the page, there are still guides who can still help. DWC hotline 91613074 CALL—I can answer if my employer is not there even though they are kind, NO PHONE for me unless I finish my work. TEXT Messages—sometimes I don’t have load so if I don’t reply, please WhatsApp me. Whatsapp—Everyday I receive 80–120 messages, so when I know I can’t answer, I don’t check the messages because it’s hard to respond or find help. If you need help and if we don’t respond to you immediately, look for someone who can help you. Thank you so much. Lovely” * (9)For better services of DWC DWC Hotline 46267746/91613074 Mission whatsapp—95292326 HELP whatsapp—54934660 DSWD—28238537 POLO—55291880 MISSION HOTLINE—25228264 HELP HOTLINE—25234020 CONSULATE—91554023 OWWA—63459324 PATHFINDERS—51904886 “if you know someone needs help, I hope you know (these contact numbers) and give it to them”. * (10)“For those who are confused about visa, especially those new OFWs in Hong Kong, send a photo of your visa to our WhatsApp at 91613074 u can cover the details but don’t cover the DATES send all your messages in one go, so that we can respond in one go. I don’t like it when you say “HI” and “Hello” and “can I ask a question”… I appreciate if you ask all the questions in one go so it’s quicker. For us to give you accurate information, we need to see a picture of your visa and TAKE NOTE there are other cases of passports that have expired and the date given by the immigration is also cut off. I will work first then reply to WhatsApp at 1 pm. Thank you. Mother Lovely” * (11)I am Rodelia M. Pedro, Founder of Domestic Workers Corner Hong Kong inform you that, starting (from) yesterday 9 November 2021 at 7:35 pm, the DWC HELP GROUP and DWC Lovely Corner Page are no longer part of Domestic Workers Corner HONG KONG. DWC includes only Domestic Workers Corner HONG KONG—Official Page, Lovely Corner, Foreign Domestic Workers corner, DWC GROUP, 💕IT’S ALL ABOUT FOOD💕, DWC LEARNING, and SOCIAL GROUP, DWC Yes To HOPE, DWC Saturday Group. Another new part of the Journey as I continue to serve the community 🙂 “thank you very much” * Rodelia/Lovely DWC hotline 91613074	25	9.5 (0~552)	27.5 (0~514)	268.5 (32~3842)
IT, EM	__	(12)“COVID changes everything. The situation of the Foreign Migrant Workers getting worse at their workplace and the demands of the employers Terminated cases increased, many visa denied and other issues Thanks to all NGOs as we collaborated with them for helping us in time of need and the Migrants Guide 2021 webinar will nearly end... Keep an eye out on Nov 29, 2021 at 12:30 pm Thank you so much Enrich HK” * (Note: Enrich HK is a local NGO. A link to this NGO’s FB page is included in the post).	7	28 (0~33)	4 (0~10)	316 (34~385)
IM, IT, EM	__	(13)“If we want to argue with our employer, let’s not give our notice immediately Let’s think first Do we have money to pay for a boarding house? Have we bought food? Do we have any debt to be paid? Can we support ourselves with our savings? Will our families be okay if we don’t send them money? Let’s think about how difficult it is to terminate our contracts now. Let’s also be firm so that we don’t get swayed by our emotions. I know it’s difficult but after arguing with your boss, take a break. Inhale exhale. Rest for a moment to calm yourself. When someone asks for advice, I say ‘I don’t want you to be terminated because it is difficult these days to have termination status.’ And then I give advice on what to do and report to NGOs because our work includes the employer’s attitude even if it is difficult to understand, it must be understood. No matter how difficult it is to live with, it must be lived with. I’m not a professional adviser but if there is a problem with the employer whatsapp me at 91613074 I will try to help no matter what. Plus I have a contact who can help, if you need someone professional Let’s be patient with our employers behaviour first. If we survived yesterday, we can survive today Pray always... God will give us patience and wisdom. God bless you Lovely” *	2	78.5 (1~156)	43 (8~78)	1368 (290~2446)

* Content in quotation marks was originally in Tagalog and translated by the researchers into English. All content in brackets was added by the researchers.