Appendix A. Compilation of all survey questions.
Telehealth in general | |
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What best describes your practice? | A. Private practice B. Academics C. Privademics D. Hospital employed |
During the coronavirus pandemic, once you had a telemedicine platform up and running, what percentage of patients would you and your physician extenders evaluate via telemedicine? | 0–100% |
How much time do you think you devoted to a telemedicine appointment compared with a similar in person appointment? (1—Much less time … 10—Much more time) | 0–10 |
How satisfied have patients seemed to be with the telehealth visits (1—Not happy, 10—Extremely happy) | 0–10 |
To what degree were you frustrated by connectivity or technical problems (1—Not at all frustrated … 10—Extremely frustrated) | 0–10 |
What percentage of patients still needed an office visit to be scheduled shortly after the telemedicine visit (i.e., limited utility, not much was gained by the telemedicine visit)? | 0–100% |
What was the most common scenario where the telemedicine was of limited utility? | Free response |
Telehealth platform specifics | |
What telemedicine platform do you use? (telephone only, FaceTime, Zoom, Webex, etc.) | Free response |
How likely are you to recommend this platform to a fellow hand surgeon? (1—Not at all; 10—Absolutely) | 0–10 |
How easy is your telehealth platform to use? (1—Extremely difficult … 10—Extremely easy) | 0–10 |
From the feedback you have gotten from your patients, how easy is the telehealth platform for them to use? (1—Extremely difficult … 10—Extremely easy) | 0–10 |
What is the most beneficial feature of the specific telehealth platform you are using? | Free response |
What is the most unfriendly feature of the specific telehealth platform you are using? | Free response |
Can you show your patient imaging through your telehealth platform? | Yes No |
How well does it integrate into your EMR? (1—Not at all, 10—Seamless) | 0–10 |
Can you collaborate with your telehealth visit, or in other words can you add in another MD, case manager, a third party to the virtual visit? | Yes No |
Compared with an in-office visit
How difficult is it to accomplish the following with telemedicine compared with regular outpatient visits? (1—Much easier … 5—Just as easy … 10—Exceedingly harder) |
|
Taking a history | 0–10 |
Conducting a physical exam | 0–10 |
Providing patient education | 0–10 |
Answering questions | 0–10 |
Setting a treatment plan | 0–10 |
Documentation | 0–10 |
Incorporating telehealth in the future
Once there are no contract restrictions, your practice volume is back to normal, and assuming reimbursement remains the same: |
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To what degree are you planning on implementing telehealth for your own patient encounters? (1—Not at all … 10—Major implementation) | 0–10 |
To what degree are you planning on implementing telehealth for your allied health provider's (PA, NP) patient encounters (1—Not at all … 10—Major implementation) | 0–10 |
How likely are you to apply telehealth in the following settings? (1—Not at all; 10—Very frequently) | |
New patient evaluations, elective | 0–10 |
New patient evaluations, trauma | 0–10 |
Postoperative visits | 0–10 |
Fracture care follow-up | 0–10 |
Injection follow-up | 0–10 |
Communication of imaging/study results | 0–10 |
How likely are you to schedule telemedicine appointments in the following ways during your work week? (1—Not at all … 10—Very likely) | |
Early morning before clinic starts | 0–10 |
Interspersed during a normal clinic day | 0–10 |
Late day after clinic ends | 0–10 |
On a surgical day | 0–10 |
Separate time set aside for just an allied provider (PA/NP) to see the patient | 0–10 |
Abbreviation: EMR, electronic medical record.