Table 4. Unfriendly features of specific telehealth platforms.

Feature	Number of surgeons reporting
Connectivity (e.g., internet, dropped calls)	39
Quality (e.g., video resolution, crashes/glitches/bugs, customization)	23
None	19
Lack of EMR integration	15
Patient-specific factors (e.g., accessing platform, remembering appointments, directing camera appropriately at injury site, enabling microphone and camera).	14
Scheduling issues (e.g., time differences, no waiting room feature)	13
Safety and privacy (e.g., HIPAA compliance, provider anonymity)	8
Need to download application	4
Scheduling ease	3
Missing feature (e.g., group conferencing, screen sharing)	2
Price	1
Time limit	1

Abbreviations: EMR, electronic medical records; HIPAA, Health Insurance Portability and Accountability Act.