TABLE 4.

Checklist items for educators to plan and implement telehealth consultations for undergraduate students.

Category	Item	Check
Student preparation	Ensure students have adequate communication skills and understand how to adapt these to the telehealth setting, e.g., active listening, client led, and counseling
	Prepare students for telehealth setting using resources, videos, briefings, e.g., pre-recorded consults, practice with peers
	Provide opportunities for students to practice skills using telehealth in a safe, supported environment using simulation or reviewing pre-recorded consults
	Support student to build confidence in using technology
	Facilitate the development of telehealth etiquette to improve engagement: appropriate responses in a telehealth consult, how to build and maintain rapport, the use of silence, the pace of the consult
	Familiarize students with learning outcomes and assessment criteria
Educator preparation	Identify learning outcomes of the consultation
	Develop case scenarios that allow students to demonstrate relevant skills
	Design simulation-based learning using evidence-based guidelines
	Identify appropriate assessment tool to assess student skills
	Familiarize self with student assessment tools
	Develop technology skills for platform to be used e.g., waiting room function, recording function
	Check audio and video quality of recordings
	Gain consent for recording from students and simulated participants
Assessment	Allow adequate time for consultation including bringing the client in from the waiting room and explaining the nature of the consultation, e.g., recording, assessor observing
	Turn camera and microphone of supervisor off during consultation
	Provide feedback via chat function to student if required to support learning*
Post-assessment	Ensure that there is sufficient time allocated for student debrief
	Make recordings available to students for self-reflection*
	Ensure that there is sufficient time allocated for client debrief with students
	Encourage student reflection
	Arrange for moderation*

*Relevance of item will depend on whether assessment is formative or summative.