TABLE 3.
Proxy response |
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Outcome | ADRD | COPD | AMI | Diabetes | Schizophrenia | Glaucoma | Heart failure |
Overall rating of care | −2.7 | 0.4 | 2.4 | 0.4 | 14.3* | 1.3 | −1.1 |
Overall rating of plan | −3.8 | 1.1 | 3.0 | 0.9 | −12.1 | −1.2 | −0.4 |
Getting needed care index | −4.2* | 0.9 | 4.0* | −1.2 | −12.0 | −3.5 | −2 |
Getting appointments and care quickly index | −0.1 | −1.9 | 1.8 | 0.4 | −2.3 | −3.2 | 0.3 |
Customer service index | −3.5* | 4.1** | 2.3 | 0.7 | 3.1 | −3.8 | −3.9 |
Care coordination index | −0.1 | −1.8 | 1.1 | −1.8 | −4.7 | 2.6 | 0 |
Getting needed prescription index | −2.4 | −4.4** | −2.4 | −2.9* | −10.0 | −0.5 | −2.8 |
Non-proxy response |
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Outcome | ADRD | COPD | AMI | Diabetes | Schizophrenia | Glaucoma | Heart failure |
Overall rating of care | 1.8 | −3.8** | −0.9 | −2.1** | −0.1 | −0.2 | 2.4 |
Overall rating of plan | 3.8* | −4.0** | 1.9* | −1.7** | 9.0* | 0.1 | 3.7*** |
Getting needed care index | −9.0** | −1.9** | 1.1 | −0.2 | −0.1 | −0.4 | 4.8* |
Getting appointments and care quickly index | 1.4 | −2.6** | 0.4 | −0.9 | −0.4 | −3.7* | 3.2 |
Customer service index | −8.5** | 1.0 | 0.3 | −0.6 | 0.5 | −0.3 | 4.1* |
Care coordination index | 0.1 | −3.0** | −0.7 | −0.2 | 6.5* | −0.2 | 0.7 |
Getting needed prescription index | −4.2* | −2.4** | −0.1 | −1.4** | −7.5* | −0.1 | 0.9 |
Note: Each value represents the adjusted percentage point difference in being in the top rating category for each outcome between having a given condition and not having the condition, stratified by if a proxy was used by the respondent. All models are adjusted for gender, race/ethnicity, rurality, education, the reason for eligibility, plan premium, plan rating, plan type (HMO, PPO, Other), multi-state or single-state status, plan health system affiliation, and county fixed effects.
<0.05
<0.01
<0.001.