Table 1.

Contents of each measure set identified in the peer-reviewed literature outcomes of internal validity and reliability testing of the measure sets identified in the peer-reviewed literature

Measure set name and abbreviation	Key reference	Further references using measure	Description of measure contents	Items (n)	Type of measure	Internal consistency (Cronbach’s alpha α)	Test–retest reliability	Domain	IoM dimensions of quality assessed
Dental Management Survey Brazil (Dimension 6) (DMS-BR)	Gonzales22	N/A	Self-assessment tool for use by dentists and practice managers to assess the quality of safety and organisational aspects of dental care delivery	6	Practice assessment tool	α = 0.632	Intraclass correlation coefficients = 0.93 and 0.94	Structure	Safety, efficiency
Survey of Organisational Aspects of Dental Care (SOADC)	Goetz23	N/A	Self-assessment tool of structural elements of the delivery of dental care, with focus on teamwork, leadership and the implementation of change within a practice	20	Practice assessment tool	α = 0.775	Intraclass correlation coefficients = 0.732	Structure	Safety, patient-centredness
Dental patient feedback on consultation skills (DPFCS)	Cheng et al.24	Wong25	Patient satisfaction scale on the quality of information provided by the dentist to patients in consultations and the atmosphere of trust generated	16	Patient satisfaction survey	α = 0.94	Intraclass correlation coefficients = 0.89	Outcome	Patient-centredness
Tool Developed from Parasurman and Zalathml Construct of quality	Bahadori26	N/A	Patient satisfaction scale of the structures and processes of primary dental care. Focus on the settings in which dental care is delivered and communication between dentists and patients	30	Patient satisfaction survey	α = 0.71–0.91	Not reported	Structure, process	Effectiveness, patient-centredness, timeliness, efficiency
Burdens in Prosthetic Dentistry Questionnaire (BiPD-Q)	Reissman27	Hacker28	Patient satisfaction scale of the perceived burdens of the processes of dental treatment during prosthetic dental procedures	25	Patient satisfaction survey	α = 0.87	Not reported	Process	Patient-centredness
Burdens in Oral Surgery Questionnaire (BiOS-Q)	Reissman29	N/A	Patient satisfaction scale of the perceived burdens of the processes of dental treatment during oral surgical procedures	16	Patient satisfaction survey	α = 0.84	Intraclass correlation coefficients = 0.90	Process	Patient-centredness
Tool after ‘Consensus workshop for selecting essential oral health indicators in Europe’	Kikwilu30	N/A	Patient satisfaction scale of the perceived quality of the setting of delivery of dental care and perceptions of treatment quality and communication	11	Patient satisfaction survey	α = 0.849	Spearman rank correlation coefficients = 0.751–0.923	Outcome	Effectiveness, timeliness
Tool developed from Consumer assessment of Healthcare Providers and systems	Keller31	N/A	Patient satisfaction scale of the perceived quality of information, communication and dental care received by dental plan holders	23	Patient satisfaction survey	α = 0.74	Not reported	Outcome	Timeliness, effectiveness
Quality from the Patient’s Perspective Questionnaire	Larrsson32		Patient satisfaction scale regarding the communication, information given and environment of care deliver	10	Patient satisfaction survey	α = 0.83 and 0.84	Not reported	Outcome	Effectiveness, patient-centredness
Dental Visit Satisfaction Scale (DVSS)	Corah and O’Shea33	Olausson34 Sun35 Hakeberg36 Stouthard37	Patient Satisfaction scale, communication of oral health, rapport with dentist and comfort during treatment	10	Patient satisfaction survey	α = 0.92	Not reported	Outcome	Effectiveness, patient-centredness
Dental Satisfaction Questionnaire (DSQ)	Davies and Ware38	Lee39 Milgrom40 Skaret41 Brennan42 Mascarenhas43 Chapko44	Patient satisfaction scale, assessing ease of access, communication and thoroughness of care	10	Patient satisfaction survey	α = (from Chapko) = 0.46–0.78	Not reported	Structure Outcome	Timeliness, patient-centredness, effectiveness