Table 1.

Descriptive statistics of survey results

Question	n	Mean (SD)	Median
1. How easy was it for you to access your appointment? (5 = very easy, 1 = not easy at all)	20	4.5 (1.00)	5
2. How clearly could you hear the ORC members over the phone/video during your appointment? (5 = very clearly, 1 = not clearly at all)	20	4.53 (0.82)	5
3. How comfortable did you feel sharing your experiences with the ORC team? (5 = very comfortable, 1 = not comfortable at all)	20	4.25 (1.16)	5
4. How comfortable did you feel asking questions during your appointment? (5 = very comfortable, 1 = not comfortable at all)	20	4.26 (1.07)	5
5. How well do you feel that the ORC team members listened to you during your appointment? (5 = very well, 1 = not well at all)	20	4.18 (1.04)	4
6. How well did you understand your treatment options communicated by the ORC team? (5 = very well, 1 = not well at all).	18	4.22 (1.11)	5
7. Have you had any follow-up calls or contact with anyone from the clinic since your intake appointment? If yes, how satisfied were you with the follow-up? (5 = very satisfied, 1 = not satisfied at all)	5*	4.40 (0.89)	5

SD = standard deviation.

^*Smaller n is due to several patients not having follow-up contact at the time of the survey.