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. 2022 Feb 14;36:8. doi: 10.47176/mjiri.36.8

Table 4. Leadership behaviors related to interpersonal skill for health care action teams .

Interpersonal skills sub-dimensions Team leadership behaviors Relevant studies
Conflict management 1. Team leader assists with conflict management/resolution (n=2) Coolen 2015 (16), Reader 2011 (20)
Affect management 1. Team leader is available and approachable/has a positive attitude, even during difficult times (n=1)
2. Team leader treats all team members with respect/ trustworthy and ethical (n=2)
3. Team leader remains calm/copes with pressure and stress/manages noise distraction(n=2)
4. Team leader takes the initiative (n=1)
5. Team leader has a sense of constructive humor (n=1)
Oza 2018 (22), Parker 2014 (17), Parker 2013 (24), Reader 2011 (20), Stone 2017 (15), Coolen 2015 (16)
Motivation/empowering 1. Team leader motivates and empowers team members (n=2)
2.Team leader is confident in other team members’ work (n=1)
3.Team leader models dedication to and passion for high-quality patient care (n=2)
4.Team leader thanks team members for their work/ Gives praise for work well done/ Acknowledges/Highlights successes and accomplishments (n=1)
Oza 2018 (22), Edmondson 2003 (21), Reader 2011 (20)
Communication 1. Team leader facilitates speaking up (n=3)
2.Team leader listens carefully to others (n=1)
3.Team leader communicates clearly/uses closed-loop communication (n=10)
4. Team leader facilitates team engagement (n=1)
MO 2019 (8), Oza 2018 (22), Leenstra 2016 (23), Coolen 2015 (16), Parker 2014 (17), Parker 2013 (24), Parker 2012 (6), Grant 2012 (7), Reader 2011 (20), Edmondson 2003 (21)