Table 3.
Patient satisfaction with Hospital setting of pediatric ward in Jimma Medical Center, Jimma, Ethiopia, 2021
| Characteristics | Frequency | Percent | |
|---|---|---|---|
| Easily accessibility of the location of the emergency department in the Hospital | Satisfied | 52 | 13 |
| Neutral | 95 | 23.8 | |
| Dissatisfied | 253 | 63.2 | |
| How you were satisfied with the cleanliness and comfort of the waiting area? | Satisfied | 271 | 67.7 |
| Neutral | 94 | 23.5 | |
| Dissatisfied | 35 | 8.8 | |
| How were you satisfied with the waiting time before entering the physician's room? | Satisfied | 29 | 7.3 |
| Neutral | 65 | 16.3 | |
| Dissatisfied | 305 | 76.4 | |
| How are you satisfied with the location of the ward and easily accessible to visitors in the hospital | Satisfied | 273 | 68.2 |
| Neutral | 71 | 17.8 | |
| Dissatisfied | 56 | 14 | |
| How were you satisfied with the Suitability/comfort of the ward during your stay? | Satisfied | 45 | 11.2 |
| Neutral | 65 | 16.3 | |
| Dissatisfied | 290 | 72.5 | |