Table 13.

Summaries of the text in the clusters using lexRank, showing the top 15 sentences in each case. Sentences are classified as either relevant to PI, or Psi factors (i), (ii), (iii). A—sign indicates a contribution to negative sentiment

Cluster 1 (n = 183)
[1] "The sound was good and felt like real live music at times". (Psi (iii)) [2] "It definitely felt like I was at a concert, the sounds were great at drawing me into the experience" [3] "I felt included in the concert crowd, watching them dancing would encourage me to move and dance as well but after a while, the movements were repetitive so I felt a bit more self-aware" [4] "I didn’t clap my hand because I just didn’t feel like in concert even though the sound quality and song sounded like in the actual concert" [5] "Having the crowd was also fun as I felt that I somehow have shared the experience with others" [6] "So it didn’t feel close to real in that sense but it still felt like I experience something" [7] "The spatial sound actually makes it feel like at an actual concert, the audiences really helps this experience to be very interactive". (PI) [8] "I enjoyed the movement around me, being surrounded by people dancing was good, although not realistic/appropriate for the performance or particularly in time with the music". (Psi -(iii)) [9] "The spatial sound helped make it feel more real as well, along with crowd movements and noises". (PI) [10] "It felt nice to be in a crowd of people dancing and I felt compelled to join in" [11] "The set up is so familiar—a crowd, darkness, a well lit stage, the music, the fact that if you turn your head, the sound is directional, and the identifiable members of the band—all drew me, making it feel more like a real experience". (PI, Psi (iii)) [12] "When the people around me started dancing I really felt like dancing as well, especially during the parts when they were all cheering and clapping" [13] "Lastly, towards the end of the performance, I clapped and made sounds (woohoo, etc.) but because I could not hear anyone else making sounds it felt weird: it would have been awesome if there was more noise from the crowd like a real concert". (Psi -(iii)) [14] "The band performance did not feel real so I wasn't so engaged with the music as I normally would do in a concert, but would be keen to see and actual live concert through VR.. " [15] "I enjoyed being able to move around the crowd"
Cluster 2 (n = 334)
[1] "I was feeling the need to move closer to the stage during the whole experience (as I would do in a real concert) ". (Psi –(iii)) [2] "I did not really feel like moving at all mainly because the band wasn't moving, the music was not loud enough, the people around me didn't move too much and also didn't move like the crowd in the back". (Psi -(iii)) [3] "Movements: I moved as if I was at a real concert" [4] "The crowd did not move the way people usually move in a concert and usually they sing along, there is always some crowd noise". (Psi -(iii)) [5] "The sound music, the lighting and the crowd really drew me into the experience" [6] "Feeling the crowd dancing around me drew me in" [7] "The band themselves drew me out a bit- they didn't move much while they played". (Psi -(iii)) [8] "The audience really drew me into the experience" [9] "Not having hands made me feel a bit less in the experience". (Psi -(iii)) [10] "The music and crowd motion drew me into the experience" [11] "Otherwise, I thought it was a very immersive experience and I felt like I was in a crowded concert!" [12] "At no time did I really have the feeling of being at a real concert" [13] "One aspect that drew me out was there were times in the audio that it sounded like the audience was clapping but when I looked around, the audience was not visually clapping". (Psi -(iii)) [14] "The whole illusion felt like a real concert venue- the lighting, the crowd (but with more room to move than in real life) " [15] "It was nice to be a part of concert but the movement of the crowd was a bit odd, some of the people only moved when I looked in their direction". (Psi -(iii))
Cluster 3 (n = 94)
[1] "It was hard to feel immersed in the experience, the music felt real, but the avatar performers and audience were more disconcerting than immersive the audience was all female, and they seemed to be looking at me a lot of the time, also disconcerting". (Psi –(ii) –(iii)) [2] "Two very creepy looking people on my right kept staring at me the whole time and that made me uncomfortable". (Psi –(ii)) [3] "At one point the avatar to my left made a strange arm movement that broke the illusion of presence". (Psi –(iii)) [4] "As negative, I have to say that everything seemed too static: starting from my inability to move, but also the fact that the crowd didn't move and that there were no groups amongst the crowd, just people dancing alone". (Psi –(iii)) [5] "The two people dancing on the left and right of me definitely drew me into the experience, but also made me quite uncomfortable" [6] "Turning their bodies and looking at me for such a long time made me feel uncomfortable". (Psi –(ii)) [7] "Furthermore, the quite static and unnatural movements of the band and the audience were always a point that continuously reminded me that this is not a real concert". (Psi –(iii)) [8] "Some audiences animations were really strange". (Psi –(iii)) [9] "In many moments when I turned my head or some other movement, the image of my virtual hands appeared that were staying in strange ways, that aspect disconnected me a bit from the experience and I had to move my arms so that the image of the hands disappeared". (Psi –(iii)) [10] "I noticed that all of the crowd seemed to be woman, all of 5–6 different avatar types which was a little strange". (Psi –(iii)) [11] "The crowd was mostly realistic, but the things that broke immersion were the timing on clapping and the limited number of avatars". (Psi –(iii)) [12] "The solid eye contact of the man on my right was a little creepy, and as a woman, made me feel uncomfortable". (Psi –(ii)) [13] "When I looked around the woman to my right seemed to hold my gaze, this felt weird, I guess it drew me in, or it made me feel uncomfortable, I then looked further around and another woman looked at me, just for too long to be normal". (PI, Psi –(i)) [14] "Furthermore, it was very strange to be in an audience with all women". (Psi –(iii)) [15] "The faces were also occupying a bit of the Uncanny Valley, which made me feel a little bit uncomfortable and took me out of the experience a bit"