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. 2022 Apr 26;4(8):676–684. doi: 10.1016/j.cjco.2022.04.003

Table 3.

Barriers to formal reporting of harassment identified in this study and mitigation strategies for institutional leadership

Barrier to reporting harassment Exemplar quotation Suggested improvement
Lack of clear infrastructure “I just didn't know what to say. Yeah, and I just didn't even know who to say it to” (P04)
“I think there should be a clear-cut area with defined boundaries that can act on time. And I don't think that that exists. Does it?” (P07)
A clear, well-advertised process for reporting that addresses the spectrum of harassment and discrimination
Lack of leadership support “Yeah, we beat ourselves up about it. We go to the director, they don't take it seriously. And then you're beating yourself more, like am I just this hysterical lady…? You demean yourself [reporting] it, too. And I don't want to demean myself . . . the victim [is] in a place of shame, feeling like they have no control.” (P06) Formal training for how to accept and investigate a report of harassment or discrimination for leaders
Perceived outcome of reporting “So, when I tried to address it, I went to the director and so had these conversations, and she was very supportive. And then I talked to other [specialists] and they were like, ‘Yeah, we had the same issues with this one individual, same issues. He's not a good person,’ . . . but similar things have been brought up and something needs to change. Something needs to happen.” (P06) Systems-level pre-defined responses/consequences to a spectrum of unprofessional behaviours, including remediation or termination
Fears or experiences of retaliation “[After reporting a colleague who verbally harassed her] people would come to me, behind his back, and say, ‘Yeah, I agree with you . . . he’s an asshole,’ . . . but later I find out that I was canceled [from a procedure schedule that he was in charge of] . . . and none of my other male colleagues would even stand up for me” (P08) Retaliation policies that outline strict consequences for violations
Remove individuals who harass others from leadership and decision-making positions