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. 2022 Aug 10;9(3):e36069. doi: 10.2196/36069

Table 3.

Summary of responses by those who participated in telemedicine visits (n=138), characterized by immigrant (n=63) and nonimmigrant (n=75) experiences.

Survey domains, items, and patient type Definitely disagree, n (%) Disagree, n (%) Neutral, n (%) Somewhat agree, n (%) Definitely agree, n (%) P valuea
Access to care

  • I was able to schedule today’s visit soon enough

 .21


Immigrant 0 (0) 0 (0) 1 (2) 7 (11) 55 (87)


Nonimmigrant 0 (0) 0 (0) 2 (2) 14 (19) 59 (79)

  • I saw the provider I wanted to see today

 .007


Immigrant 0 (0) 0 (0) 2 (3) 3 (5) 58 (92)


Nonimmigrant 0 (0) 0 (0) 12 (16) 6 (8) 57 (76)

  • I got the type of visit I wanted today

 .003


Immigrant 0 (0) 0 (0) 1 (2) 3 (5) 59 (93)


Nonimmigrant 0 (0) 0 (0) 6 (8) 14 (19) 55 (73)
Interpersonal interaction

  • My provider spent enough time with me

 <.001


Immigrant 0 (0) 0 (0) 0 (0) 4 (6) 55 (94)


Nonimmigrant 0 (0) 0 (0) 4 (5) 24 (32) 47 (63)

  • My provider listened to me

 .09


Immigrant 0 (0) 0 (0) 0 (0) 3 (5) 60 (95)


Nonimmigrant 0 (0) 0 (0) 0 (0) 10 (13) 65 (87)

  • My provider addressed all my concerns

 .53


Immigrant 0 (0) 0 (0) 0 (0) 3 (5) 60 (95)


Nonimmigrant 0 (0) 0 (0) 2 (3) 2 (3) 71 (94)
Quality of care

  • My provider showed me respect

 .74


Immigrant 0 (0) 0 (0) 0 (0) 3 (5) 60 (95)


Nonimmigrant 0 (0) 0 (0) 2 (3) 2 (3) 71 (94)

  • The quality of care was excellent

 .80


Immigrant 0 (0) 0 (0) 1 (2) 4 (6) 58 (92)


Nonimmigrant 0 (0) 0 (0) 2 (3) 2 (3) 71 (94)

  • I would recommend the provider I saw today to my family

 .60


Immigrant 0 (0) 0 (0) 0 (0) 2 (4) 61 (96)


Nonimmigrant 0 (0) 0 (0) 1 (1) 2 (3) 72 (96)
Next visit preference

  • (If today was a televisit) I prefer a televisit for my next visit

 .07


Immigrant 0 (0) 0 (0) 0 (0) 0 (0) 63 (100)


Nonimmigrant 2 (3) 0 (0) 0 (0) 0 (0) 73 (97)

aPaired t test comparing responses between immigrants and nonimmigrants.