Table 4.

Participants’ Perceptions Toward the Cons of Using Home Delivery of Medication Services as Compared Between Those with Chronic Diseases (N = 206) and Those Without (N = 826)

Statements	Percentages of Participants Strongly Agreed/Agreed n (%)
	Total (n= 1032)	Those With Chronic Diseases (n= 206)	Those Without Chronic Diseases (n= 826)	P-value#
Patients might be unable to build a professional relationship with pharmacist using home delivery of medications service	627 (60.8)	113 (54.9)	514 (62.2)	0.053
Home delivery of medications services may contribute to communication errors between the patient and pharmacist	596 (57.8)	105 (51.0)	491 (59.4)	0.028*
Home delivery of medications services may contribute medication errors due to the nature of remote interaction	603 (58.4)	111 (53.9)	492 (59.6)	0.139
Home delivery of medications services is not convenient in providing drug information/counseling to patients (especially written information)	575 (55.7)	105 (51.0)	470 (56.9)	0.125
Using Home delivery of medications services may be associated with incorrect medication dispensed or delivered to patient	542 (52.5)	92 (44.7)	450 (54.5)	0.012*
Home delivery of medications services restrict the opportunity for interaction with the pharmacist because the pharmacist is not able to offer any level of interaction while delivering medications to home	571 (55.3)	100 (48.5)	471 (57.0)	0.029*
Home delivery of medications services are associated with excessive cost of transporting medication	519 (50.3)	93 (45.1)	426 (51.6)	0.099

Notes: #Using Chi-square test. *Significant at 0.05 significance level. Reproduced from Abu Hammour K, Abu Farha R, Rizik M, et al.Pharmacy drive-thru service in Jordan: assessing customers’ awareness, perceptions and factors affecting the use of this service. J Pharm Health Serv Res. 2019;10(1):141–147. doi:10.1111/jphs.12245© 2022 Oxford University Press, All Rights Reserved.²⁷