TABLE 1.
Usability assessment of the iSupport-Brasil program, Stage 2 (n = 10), 2021.
| Variable | Category | n (%) |
| Satisfaction level | Very satisfied | 6 (60.0) |
| Moderately satisfied | 4 (40.0) | |
| Not at all satisfied | – | |
| The program’s structure is complex (difficulty navigating) | I totally disagree | 5 (50.0) |
| I disagree | 5 (50.0) | |
| *The program is easy to use | I totally agree | 5 (50.0) |
| I agree | 5 (50.0) | |
| *I would need help from someone with technical knowledge to use the iSupport-BR program | I totally disagree | 5 (50.0) |
| I disagree | 4 (40.0) | |
| I agree | 1 (10.0) | |
| *The components of the iSupport-BR program are very well integrated | I totally agree | 4 (40.0) |
| I agree | 5 (50.0) | |
| Neutral | 1 (10.0) | |
| *Navigation in the iSupport-BR program presents many inconsistencies (the way of using the program varied from one module to another) | I totally disagree | 5 (50.0) |
| I disagree | 5 (50.0) | |
| *Most people would quickly learn how to use the iSupport-BR program | I totally agree | 3 (30.0) |
| I agree | 5 (50.0) | |
| Neutral | 2 (20.0) | |
| *I would use iSupport-BR frequently (until finishing the lessons that I am interested in) | I totally agree | 6 (60.0) |
| I agree | 4 (40.0) | |
| *I feel confident enough to use the iSupport-BR program | I totally agree | 7 (70.0) |
| I agree | 3 (30.0) | |
| *I need to learn many new things before I can use the iSupport-BR program | I totally disagree | 6 (60.0) |
| I disagree | 4 (40.0) |
*Only the categories with answers are indicated in the table.