Table 10.

Means, 95% CIs, and design effects for importance of values.

		Estimate of the meana (95% CI)	Design effect
C01b —machine reads medical test, diagnoses, and recommends treatment
	Accuracy	1.49 (1.46-1.53)	1.98
	Human contact	1.78 (1.74-1.81)	1.95
	Responsibility	1.78 (1.75-1.82)	1.98
	Explanation	1.86 (1.82-1.90)	1.96
	Fairness	1.87 (1.83-1.91)	1.91
	Speed	2.08 (2.04-2.12)	1.88
	Reducing costs	2.30 (2.25-2.34)	1.92
C02—machine triages when you are unwell
	Accuracy	1.56 (1.51-1.61)	1.73
	Responsibility	1.76 (1.71-1.81)	1.75
	Human contact	1.81 (1.75-1.86)	1.72
	Explanation	1.87 (1.82-1.93)	1.76
	Speed	1.90 (1.85-1.95)	1.64
	Fairness	1.94 (1.88-2.00)	1.81
	Reducing costs	2.43 (2.36-2.50)	1.74
D01—machine processes application for unemployment benefits (data sharing required)
	Accuracy	1.61 (1.56-1.65)	1.53
	Fairness	1.80 (1.75-1.85)	1.56
	Explanation	1.86 (1.80-1.91)	1.61
	Personal tailoring	1.87 (1.82-1.92)	1.58
	Human contact	1.88 (1.82-1.93)	1.54
	Speed	1.99 (1.93-2.04)	1.58
	Reducing costs	2.51 (2.45-2.58)	1.59
D02—chatbot advises about carer payments
	Accuracy	1.60 (1.55-1.64)	1.6
	Fairness	1.81 (1.76-1.87)	1.68
	Personal tailoring	1.82 (1.77-1.87)	1.67
	Human contact	1.83 (1.77-1.88)	1.63
	Speed	1.91 (1.86-1.97)	1.71
	Explanation	2.02 (1.96-2.08)	1.72
	Reducing costs	2.60 (2.54-2.67)	1.71

^aMeans and CIs adjusted for weighting.

^bCode (eg, C01) indicates question number in instrument.