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. 2022 Sep 2;14:481–490. doi: 10.2147/OAEM.S376419

Table 7.

Clinician and System-Related Knockback Themes

Seniority Mean Teams Contacted Standard Deviation
 HMO (n=35) 2.43 0.94
 Registrar (n=58) 2.21 1.20
 Physician (n=12) 2.08 1.16
 Nurse Practitioner (n=4) 1.25 1.00
Top 5 Themes in Knockback Frequency
 Refer Elsewhere 77
 Review In-person First 36
 Clinician Disagreement 35
 Request Investigations 31
 Communication Issues 15