Table 1.

Category, designation and expertise wise distribution of the key informants (N = 16).

Category	Designation	Relevant Expertise
1st group of KI were policy makers (n = 4) Designated as KI 1,2,3,4	High officials working with MOH&FW (Retired 1, and on job 3, one of them was mental health expert)	⁃Contributing to policy decisions at the national level working with MOH&FW.
		⁃Involved in developing the health sector programs.
		⁃Designing and implementing PHC program nationwide.
		⁃Designing and reviewing the NCDC OPs, and monitoring NCD program.
		⁃Contributing to mental health policy, strategy, action plan development, conducting nationwide surveys and supporting introduction of mental health care at PHC level.
2nd group of KIs were the program managers (n = 4) Designated as KI 5,6,7,8	High officials at the directorate general of health services (DGHS).	Implementing the NCDC program nationwide,
		⁃Ensuring capacity development of health workforce (HWF) for NCD care.
		⁃Dealing with supply chain management of NCD drugs and diagnostics.
		⁃Conducting monitoring and supportive supervision of NCD Program.
		⁃Reporting at the national level.
		⁃Taking innovative approaches in NCDC program to conduct implementation research.
3rd group of KI were the Upazila health and family planning officers (UH&FPOs) (n = 8), Designated as KI 9,10, 11, 12, 13, 14, 15, 16	UHFPO is the manager of UzHC which is the highest level of PHC facility at the subdistrict. These UzHCs had been visited to observe the NCD corners.	⁃Managing the UzHC to ensure ESP delivery from the facility.
		⁃Managing the NCD corner to ensure NCD care.
		⁃Implementing the preventive, and promotive PHC for NCD in the whole Upazila (subdistrict).
		⁃Sharing monthly reports to the DGHS.
		⁃Monitoring the below level facilities.
		⁃Four of the UzHC were implementing the NCDC program with government resources only and,
		⁃4 UzHCs were receiving technical assistance from the development partners (DPs) to improve the quality of NCD service delivery. The DPs were supporting health system strengthening (HSS) of UzHC in different ways.