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. 2022 Sep 9;17:50. doi: 10.1186/s13722-022-00331-4

Table 4.

Helpfulness of current app features

Item Na Mean (SD)b Median
Appointments all in one place 31 4.6 (0.7) 5
Appointment reminders 31 4.6 (0.7) 5
Chat feature to message Care Team 31 4.9 (0.3) 5
Video chat feature to talk with Care Team 31 4.8 (0.6) 5
Virtual appointments from anywhere 31 4.7 (0.6) 5
Ability to cancel and reschedule using the app 30 4.6 (0.8) 5

Rated on a 9-point scale, 1–5 with 0.5 intervals: 1 (not useful) to 5 (completely useful)

aNs vary as the survey did not require participants to answer each question

bStandard deviation