Characteristics of CHWs
Quote 1	“They are people who have the intention to serve, motivation to serve the people.” Programme staff, Bangladesh
Quote 2	“CHWs should be from the same community” CSBA, Bangladesh
Quote 3	“The FWAs are totally female. HAs are usually female. So CSBA is a combination of the two groups, but most of them are female.” Programme staff, Bangladesh
Quote 4	“They have to be less than 45 years of age; the last child is more than a year old and is interested in performing normal deliveries. You cannot be too tough on the criteria, or you will not find any CSBA.” Programme staff, Bangladesh
Quote 5	“My salary is 10,000 takas per month, and there is no other benefit.” CHCP, Bangladesh
Quote 6	“…but in the family planning side, we have good monetary involvement. If you bring a client for ligation, female sterilisation or male sterilisation, there is involvement of money and who will get how much money.” Programme staff, Bangladesh
Quote 7	“After ANM, she will become a lady health visitor, then she will become block nursing officer at the block level and then public health nurse at the district level.” KII 002, Lady health visitor
Quote 8	A senior HSA is selected on merit due to hard work and served for more than four years and also demonstrated leadership capacity” Programme staff Malawi
Quote 9	“Previously, they would recruit and deploy people within their homes, but these days they recruit and deploy anyhow they want.” HAS, Malawi