Table 2. Inclusion and exclusion criteria applied in the screening process.

	Inclusion	Exclusion
Study setting	• Study settings that include, primary, secondary, tertiary hospitals and clinical centres. • Studies investigate the use of IS for patient flow management in hospital units such as ED or ICU were also included for review	• Studied outside these settings
Type of Interventions	• Computerised information systems used by hospitals or clinic centres	• Other interventions • Single medical tools such as a CT scanner or heart measuring device. • Personal Devices
Type of publication	• Articles published in peer-reviewed journals and conferences • Full-text available • English language	• Other types of publication such as: book chapters, reports, non-scholarly publications, reviews • Full-text is not available • Published in other languages