Table 1. Forbes et al, themes, sub-themes and definitions.

Themes and Sub-themes	Definition
Availability of Home and Community-Based Services	Refers to the extent to which participants had access to services that could help caregivers in their care work and enable the person with dementia to remain in their own homes.
Acceptability of Home and Community-Based Services	Perceived quality of service and relevant dimensions are noted as the sub-themes below.
Comprehensive Assessments, Treatments, and Provision of Dementia Care	Receipt of comprehensive, thorough assessment through engaging with professional support.
Inconsistency of Care Providers	Breakdown in the continuity of care by the provision of inconsistent care providers and delivery of services.
Attributes of Trusting Partnerships	Challenges establishing trusting partnerships based on inconsistent care providers, perceived providers being insensitive to the needs of family members, and not meeting expectations of professional conduct.
Inflexible Care	Lack of customizable planning to meet individual client needs.
Cost of Services	The fee associated with supportive services (e.g., homemaking assistance)