Table 2.

Site visit data

	Site A	Site B	Site C	Site D	Site E
Settings of care	Teaching hospital and clinics	Community health system	Otolaryngology clinic	Teaching hospitals and emergency departments	Urgent care
Number of clinics observed	2 clinics	3 clinics	1 clinics	3 clinics	3 clinics
Total number of hours observed	17 h	20 h	6 h	25 h	12 h
Total hours interviewed	12 h	7 h	11 h	12 h	5 h
Total number of people interviewed	14 people (4 providers, 4 scribes, 6 administrators)	18 people (6 providers, 5 scribes, 7 administrators)	18 people (8 providers, 6 scribes, 4 administrators)	19 people (6 providers, 7 scribes, 6 administrators)	12 people (6 providers, 5 scribes, 1 administrator)