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. 2022 Sep 13;5(9):e2231321. doi: 10.1001/jamanetworkopen.2022.31321

Table 2. Inpatient Portal Use Outcomes by Study Group .

Outcome No. of patients Study group Combined group
Lite-tech, low-touch Lite-tech, high-touch Full-tech, low-touch Full-tech, high-touch Any high-touch Any low- touch Any full-tech Any lite-tech
Inpatient portal frequency of use
Sessions in enrollment admission, No. of patients (mean No. of sessions) 2892 468 (18.4) 277 (23.7) 1523 (26.5) 624 (36.1) 901 (32.3) 1991 (24.6) 2147 (29.3) 745 (20.4)
IRR (95% CI) NA NA NA NA NA 1.34 (1.25-1.44)a 1.47 (1.25-1.72)b
Inpatient portal comprehensiveness of use
Comprehensive portal user, No./total No. (%)c 2892 150/468 (32.1) 246/277 (88.8) 396/1523 (26.0) 554/624 (88.8) 800/901 (88.8) 546/1991 (27.4) 950/2147 (44.2) 396/745 (53.2)
OR (95% CI) NA NA NA NA NA 20.75 (16.49-26.10)a 0.79 (0.72-0.87)b

Abbreviations: IRR, incidence rate ratio; NA, not applicable; OR, odds ratio.

a

Value applies to both the any high-touch group and the any low-touch group.

b

Value applies to both the any full-tech group and the any lite-tech group.

c

Indicates used all 3 lite-tech functions or 8 or more of the 10 full-tech functions.