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. Author manuscript; available in PMC: 2022 Sep 14.
Published in final edited form as: Jt Comm J Qual Patient Saf. 2020 Jul 26;46(10):565–572. doi: 10.1016/j.jcjq.2020.07.002

Table 4.

Descriptive Analysis

n Mean SD
F1: Comfortable Sharing Concerns
Mean = 4.47
SD = 0.70
1. How comfortable are you sharing concerns about your care with the physician? 242 4.80 .69
2. How comfortable are you sharing concerns about your care with the nurse? 242 4.82 .69
3. How comfortable are you sharing concerns about your care with hospital management? 236 4.37 1.16
4. How comfortable are you asking whether the care team member washed their hands? 238 3.70 1.52
5. If you believed an error had occurred in your/the patient’s care, how comfortable would you be notifying the care team member involved?
(After rescaled: 1 = Very uncomfortable; 5 = Very comfortable)
240 4.66 .85
F2: Responsibility for Preventing Errors
Mean = 4.00
SD = 0.67
6. Who is responsible for making sure a new treatment or medication is safe for the patient? 240 4.31 .85
7. Who is responsible for making sure the patient knows why they need a new treatment or medication? 241 4.25 .90
8. Who is responsible for making sure concerning events or situations in patient care are fixed? 239 3.56 .97
9. Who is responsible for making sure patients get information about their care, such as their test results or schedule for the day?
(1 = Patients/family are completely responsible; 5 = The care team is completely responsible)
241 3.87 .97
F3: Perception of Care Team Members’ Attitude
Mean = 3.85
SD = 0.89
10. Care team members do not like it when patients/family share concerns to help prevent medical errors in patient care, such as concerns about receiving the wrong medication or that a care team member did not wash their hands. 240 3.82 .97
11. Care team members do not like it when patients/family ask questions about their care, such as questions about new medications or telling the team they have not received a test result. (5 = Strongly disagree; 1 = Strongly agree)
(After rescaled: 1 = Strongly agree; 5 = Strongly disagree)
241 3.88 .93
F4: Patients’/ Family’s Role in Preventing Errors
Mean = 3.89
SD = 0.71
12. Patients/family can help the care team prevent medical errors in patient care. 241 3.93 .78
13. Patients/family can prevent medical errors in patient care. (After rescaled: 1 = Strongly disagree; 5 = Strongly agree) 241 3.84 .78

SD, standard deviation.