Table 1.
Comparison of patients’ role and power in token patient centricity versus patients as empowered design partners.
|
|
Token “patient centricity” | Patients as design partners |
| Involvement of patients | Passive; when asked by the power holders | Active at all times |
| Patients’ decision power | None; their opinions are sought but need not be heeded. The system is free to continue not responding | Shared |
| Type of input provided by patients | Share their opinions when invited | Actively influence design decisions, including what gets worked on |
| Mode of involvement | Through surveys, questionnaires, and focus groups, all organized by the power holders | By sitting on project committees and advisory boards that set agendas |
| What level of decision-making patients influence | Any level within the organization | The highest level of decision-making |