Figure 1.

The PROSPECT (Promoting Respect and Ongoing Safety through Patient Engagement Communication and Technology) intervention included 1) a nontechnical structured patient-centered care and engagement model (Patient SatisfActive Model) and 2) a web-based technology to facilitate communication and to engage patients/care partners with providers in their care plan. Providers (physicians, nurses) received structured patient-centered care and engagement training using the Patient SatisfActive Model and a web-based patient-centered toolkit comprised of an ICU safety checklist, shared patient and provider care planning and messaging platform. Providers accessed the toolkit via mobile and desktop devices. Patients/care partners were given access to a portal via iPads (Apple, Cupertino, CA) to view health information, participate in the care plan, and communicate with providers. Detailed information about the PROSPECT intervention components is included in Appendix A (Supplemental Digital Content 1, http://links.lww.com/CCM/C605).