Table 3.
Caregiver coaching fidelity checklist
| Category | Expected components/ behaviors |
|---|---|
| Pre-session planning | 1. Include link to Zoom meeting with correct day/time and a protected measure (e.g., password or waiting room enabled). Additionally, video should be “on” for both host and participant and join before host option is enabled |
| 2. Provide caregiver with phone number or other modality of real-time communication | |
| 3. Provide caregiver with instructions for session (e.g., materials needed, directions for environmental arrangement, etc.) | |
| 4. Provide caregiver with agenda for the session (e.g., list of session activities) | |
| Pre-session set-up procedures | 1. Check internet and ensure stable connection |
| 2. Check speaker, mic, and camera to ensure operational | |
| 3. Prepare room for lighting and neutral background | |
| 4. Prepare room to ensure confidentiality (e.g., lock door to room) | |
| 5. Adjust camera to include all trainers | |
| 6. Prepare devices (e.g., computer, tablet, and phone) by minimizing all windows except those needed for session and muting all sounds/notifications | |
| Session procedures | Session introduction |
| 1. Check of systems (e.g., “can you hear and see me ok”) | |
| 2. Provide a “warm” greeting | |
| 3. Provide praise and descriptive feedback for any improvements made between sessions (e.g., “thanks for fixing your mic, I can hear you great”) | |
| 4. Review previous correspondence/ meeting | |
| 5. Ask caregiver about any progress/ challenges implementing the intervention(s) outside of session | |
| 6. Ask caregiver if they have any questions | |
| 7. Review the appointment plan and priorities for the appointment | |
| 8. Review termination criteria (i.e., safety precautions) | |
| 9. Review a distractor activity for the child (“reset/control”) that will allow the caregiver to talk with the [therapist] and criteria for when to use the distractor | |
| 10. Confirm session priorities prior to beginning coaching | |
| Coaching on a priority skill | |
| 1. When introducing a new goal or changing a program, provide verbal and written instruction (without technical language), modeling/video-modeling, and role-play | |
| 2. If not introducing a new skill or after introducing the new skill, prompt the caregiver to initiate the program (e.g., FCT or incidental teaching) | |
| 3. Coach the caregiver to implement the program (e.g., FCT or incidental teaching) using immediate feedback | |
| 4. Ask if the caregiver has any questions and answer the questions the caregiver has from the coaching instructions | |
| Session wrap-up | |
| 1. Conclude the session with a recap of key concepts and next steps | |
| 2. Plan for subsequent meeting based on clinically relevant variables, caregiver preferences, and logistics teaching | |
| 3. End meeting professionally and successfully (e.g., end meeting at a good moment, not when a caregiver is asking a final question; successfully logs out of meeting) | |
| Other session skills related to telehealth challenges | |
| 1. Remedy any caregiver technical issues | |
| 2. Remedy any remote viewing issues | |
| 3. Remedy disruptions in the client’s environment | |
| 4. Remedy issues related to client or caregiver behavior | |
| 5. Remedy issues related to incorrect responding by caregiver | |
| Other session skills | |
| 1. Allow extra time during pauses to allow for processing, response time, and internet delays | |
| 2. Takes notes on caregiver comments (e.g., to link content to caregiver comments, to help with report/recommendation writing, to signal listening) | |
| 3. Share computer screen when applicable (reviewing data, presenting new procedure rubrics, etc.) * | |
| 4. Demonstrates professionalism, matched to caregiver style and preferences * |
*Denotes skills different from Neely et al. (2022)