Table 2.

Adaptations of primary care visits

	Israeli respondents		Entire cohort			P value
	n	%	n		%
To what extent this practice uses video consultations? Before the COVID-19 pandemic
Never	81	89	3,184		89.4	0.180
Less than once a week	3	3.3	244		6.8
Weekly	3	3.3	88		2.5
Daily	2	2.2	28		0.8
Multiple times a day	2	2.2	19		0.5
Total	91		3,563
Missing	3		2,398
To what extent this practice uses video consultations? Since the COVID-19 pandemic
Never	46	51.1	2,151		60.6	0.092
Less than once a week	16	17.8	667		18.8
Weekly	13	14.4	358		10.1
Daily	8	8.9	249		7.0
Multiple times a day	7	7.8	123		3.5
Total	90		3,548
Missing	4		2,413
When patients want to make an online appointment for this practice, they are shown a message informing them about which complaints they may (not) bring them to the practice
Yes	24	32.8	993		50.5	0.004
no	49	67.2	974		49.5
Total	73		1,967
Missing	21		3,994
Patients must state a reason when making an online appointment at the practice
Yes	6	7.3	1,256		60	< 0.001
no	76	92.7	836		40
Total	82		2,092
Missing	12		3,869
Patients must state a reason when making an appointment by phone
Yes	12	14.1	2,699			< 0.001
no	73	85.9	673
Total	85		3372
Missing	9		2,589
Patients who made an appointment and where it is unclear whether they pose a risk of infection are called beforehand to verify this
Never	35	42.2	416		12.8	< 0.001
Rarely	19	22.9	384		11.8
Sometimes	13	15.7	460		14.1
Usually	8	9.6	899		27.7
Always	8	9.6	1,092		33.6
Total	83		3,251
Missing	11		2,710
Since the COVID-19 pandemic, my responsibilities in this practice increased
Strongly disagree	5	8.6	65		2.2	< 0.001
Disagree	7	12.1	129		4.3
Neutral	11	19.0	441		14.8
Agree	26	44.8	966		32.4
Strongly agree	9	15.5	1,382		46.3
Total	58		2,983
Missing	36		2,978
Since the COVID-19 pandemic, I am happy with the task shifting in my professional role
Strongly disagree	4	7	314		10.7	0.104
Disagree	22	38.6	825		28.2
Neutral	10	17.5	913		31.2
Agree	17	29.8	650		22.2
Strongly agree	4	7	222		7.6
Total	57		2,924
Missing	37		3,037
In this practice, one or more of the following initiatives were taken since the COVID-19 pandemic:
A list was compiled from the EMR (*) for at least one group of patients with a chronic disorder (e.g. all patients taking methotrexate and needing to be seen)
Yes	38	54.3		927	28.6	< 0.001
No	32	45.7		2,318	71.4
Total	70			3,245
Missing	24			2,716
This practice contacted patients with a chronic condition who needed follow-up care
Yes	60	75		2,108	61.7	0.015
No	20	25		1,310	38.3
Total	80			3,418
Missing	14			2,543
This practice contacted psychologically vulnerable patients
Yes	22	33.3		1,114	33.9	0.92
No	44	66.7		2,170	66.1
Total	66			3,284
Missing	28			2,677
This practice contacted patients with previous problems of family violence or with a problematic child-rearing situation
Yes	6	10.2		482	15.8	0.242
No	53	89.8		2,577	84.2
Total	59			3,059
Missing	35			2,902

The Israeli and the entire cohort responses to questions regarding adaptations of primary care visits during the pandemic, including telemedicine, increased responsibilities, shift in professional roles and initiatives taken during the pandemic