Table 1.
Traits of included participants (N=3865).
| Trait, variablea | 2020, prepandemic (n=1437), n (weighted %b) | 2020, postpandemic (n=2428), n (weighted %b) | 2020, total, n (weighted %b) | ||
| Sociodemographic | |||||
|
|
Gender | ||||
|
|
|
Female | 804 (47.71) | 1400 (51.59) | 2204 (50.22) |
|
|
Age (years) | ||||
|
|
|
18-34 | 151 (19.21) | 333 (28.89) | 484 (25.47) |
|
|
|
35-49 | 212 (21.93) | 491 (26.37) | 703 (24.80) |
|
|
|
50-64 | 433 (31.88) | 709 (24.25) | 1142 (26.95) |
|
|
|
65-74 | 361 (13.81) | 508 (10.42) | 869 (11.62) |
|
|
|
≥75 | 237 (9.74) | 303 (7.61) | 540 (8.36) |
|
|
Race/ethnicity | ||||
|
|
|
Asian | 51 (3.84) | 110 (5.37) | 161 (4.83) |
|
|
|
Black | 135 (7.70) | 346 (11.75) | 481 (10.32) |
|
|
|
Hispanic | 170 (11.86) | 426 (17.84) | 596 (15.73) |
|
|
|
White | 904 (7.37) | 1229 (7.31) | 2133 (7.34) |
|
|
|
Other | 49 (4.25) | 70 (2.45) | 119 (3.09) |
|
|
Income (US $) | ||||
|
|
|
<20,000 | 258 (15.13) | 506 (17.38) | 764 (16.58) |
|
|
|
20,000-34,999 | 189 (11.02) | 302 (11.73) | 491 (11.48) |
|
|
|
35,000-49,999 | 180 (11.74) | 336 (12.74) | 516 (12.39) |
|
|
|
50,000-74,999 | 257 (17.44) | 392 (17.98) | 649 (17.79) |
|
|
|
≥75,000 | 547 (43.66) | 880 (39.67) | 1427 (41.08) |
|
|
Education | ||||
|
|
|
Less than a high school degree | 90 (7.01) | 183 (8.25) | 273 (7.81) |
|
|
|
High school graduate | 251 (19.69) | 454 (23.09) | 705 (21.89) |
|
|
|
Some college | 415 (38.61) | 666 (37.82) | 1081 (38.10) |
|
|
|
Bachelor’s degree | 358 (19.97) | 621 (17.32) | 979 (18.26) |
|
|
|
Postbaccalaureate | 285 (12.05) | 399 (10.70) | 684 (11.18) |
| Digital Factors | |||||
|
|
Having ever used the internet | 1187 (87.09) | 1961 (85.09) | 3148 (85.80) | |
|
|
Owns a tablet or smartphone | 1210 (87.63) | 2029 (88.58) | 3239 (88.25) | |
| Health Factors | |||||
|
|
Has insurance | 1352 (90.43) | 2252 (89.42) | 3604 (89.78) | |
|
|
Has a regular provider | 1046 (69.60) | 1582 (56.91) | 2628 (61.39) | |
|
|
Is a caregiver | 198 (14.53) | 378 (16.66) | 576 (15.91) | |
|
|
Number of Chronic Disease | ||||
|
|
|
0 | 506 (42.58) | 922 (45.45) | 1428 (44.44) |
|
|
|
1 | 356 (20.76) | 550 (18.98) | 906 (19.61) |
|
|
|
2 | 335 (20.58) | 560 (21.88) | 895 (21.42) |
|
|
|
≥3 | 229 (15.71) | 362 (12.79) | 591 (13.82) |
| Outcomes | |||||
|
|
Electronic communication with a provider | 659 (48.22) | 1141 (45.61) | 1800 (46.53) | |
|
|
Electronic means to make Appointments | 680 (48.78) | 1211 (48.73) | 1891 (48.75) | |
|
|
Electronic means to view test results | 634 (45.67) | 995 (39.42) | 1629 (41.63) | |
|
|
Having ever accessed their patient portal | 605 (41.18) | 948 (38.57) | 1553 (39.49) | |
|
|
Patient portal to message a providerc | 350 (57.85) | 570 (60.13) | 920 (59.24) | |
|
|
Patient portal to view test resultsc | 530 (87.60) | 819 (86.39) | 1349 (86.53) | |
|
|
Patient portal to download health recordsc | 171 (28.26) | 284 (29.95) | 455 (29.30) | |
aEach variable had less than 10% missing data.
bThe percentage rates were calculated using weighted data to represent the US population.
cPatient portal tasks were only asked of those who had accessed the patient portal. Therefore, the proportions are reported only out of those that reported having ever accessed their patient portal.