Table 2.

Scores for all items of the 8-item Client Satisfaction Questionnaire for Rileks (n=25).

Item	Score, mean (SD)a
How would you rate the quality of service you have received from Rileks?	3.20 (0.71)
Did you get the kind of service you wanted?	2.92 (0.70)
To what extent has Rileks met your needs?	2.72 (0.61)
If a friend were in need of similar help, would you recommend Rileks to him or her?	3.24 (0.59)
How satisfied are you with the amount of messages you have received from Rileks?	3.16 (0.55)
Has Rileks helped you to deal more effectively with your problems?	3.28 (0.74)
In an overall general sense, how satisfied are you with the help you have received from Rileks?	2.96 (0.73)
If you were to seek help again, would you use Rileks again?	3.04 (0.68)

^aItems were rated on a 4-point Likert scale, ranging from 1 to 4, where higher scores indicate increased satisfaction.