Table 3.
The advantages and disadvantages of teleconsultations among Polish HCPs.
Variable | Categories | n | % |
---|---|---|---|
Advantages of teleconsultation | reducing one’s own risk of contracting the SARS-CoV-2 virus | 518 | 29.4 |
reducing the risk for patients of contracting SARS-CoV-2 virus | 500 | 28.4 | |
quick contact with the patient | 318 | 18.0 | |
possibility of providing medical advice to more patients at the same time | 312 | 17.7 | |
easy handling of administrative matters, correction of chronic treatment, consultation of results, or extension of prescriptions | 58 | 3.3 | |
the possibility of better preparation for the visit | 10 | 0.6 | |
enabling the division of patients into infectious and non-infectious | 7 | 0.4 | |
better control of chronic disease therapy | 5 | 0.3 | |
other (e.g., the convenience of patients who do not have to leave their home) | 35 | 2.0 | |
total number of responses | 1763 | 100.0 | |
Disadvantages of teleconsultation | no possibility of personal examination of the patient | 649 | 34.0 |
unreliable transmission of information | 428 | 22.4 | |
difficulties resulting from the patient’s symptoms (e.g., deterioration of hearing, psychotics disorders) | 430 | 22.5 | |
technical difficulties | 372 | 19.5 | |
long-winded conversations due to patients’ chattering or need to explain slowly various health issues | 12 | 0.6 | |
patients are unprepared for teleconsultation, problems with calling the patient | 10 | 0.5 | |
lack of non-verbal communication | 4 | 0.2 | |
bad attitude of elderly patients to teleconsultations | 2 | 0.1 | |
no disadvantages | 2 | 0.1 | |
total number of responses | 1909 | 100.0 |