Table 2.
Primary care visits by type and year.
| Type of Visit | Mean Daily Visit Rates per 1000 Patients | Differences between the Periods | |||||||
|---|---|---|---|---|---|---|---|---|---|
| Pre-COVID Year | First COVID Year | Second COVID Year | Pre-COVID and First COVID Year | Pre-COVID and Second COVID Year | First COVID Year and Second COVID Year | ||||
| Diff (95% CI) | p-Value | Diff (95% CI) | p-Value | Diff (95% CI) | p-Value | ||||
| In-person visit | 11.972 | 7.714 | 9.580 | −4.25 (−5.45, −3.06) |
0.000 | −2.39 (−3.58, −1.20) |
0.000 | 1.866 (0.675, 3.057) |
0.001 |
| Phone visit | 0.692 | 4.131 | 4.578 | 3.43 (2.14, 4.73) |
0.000 | 3.88 (2.58, 5.18) |
0.000 | 0.44 (−0.85, 1.74) |
0.678 |
| Asynchronous communication | 6.305 | 7.999 | 8.769 | 1.69 (0.58, 2.80) |
0.002 | 2.46 (1.35, 3.57) |
0.000 | 0.76 (−0.33, 1.87) |
0.217 |
| Total visits | 18.969 | 19.844 | 22.926 | 0.87 (−1.93, 3.68) |
0.728 | 3.95 (1.14, 6.76) |
0.004 | 3.08 (0.27, 5.89) |
0.029 |