Table 2.

Recommendations and resources for recruiting and retaining a diverse workforce

Recommendation	Strategies & Implications	Resources & References
1. Include an equal opportunity statement	-Include administrative staff in drafting of statement -Sends a message to staff that diversity is valued -Sends a message to candidates about the organization’s values	U.S. Department of Labor: https://www.tinyurl.com/4w9xtdff Examples of EOE statements: https://www.tinyurl.com/3yzzh8y7
2. Promote diversity in marketing	-Include diverse images in online presence -Promote and help to support diverse community events on social media platforms -Candidates see themselves in the company’s advertising -Current employees feel valued and included	McKay et al. (2007) http://www.tinyurl.com/2dkjabv3 Websites for Diverse Images: https://www.diversityphotos.com/ https://www.genderphotos.vice.com/ https://www.blackillustrations.com/ Resource for Client Materials: https://www.huemanexpressions.com/
3. Use creative recruitment strategies	-Post job ads on nontraditional sites and in the community -Ask current employees to serve as a referral source -Provide employees with incentives for recruiting within their own networks -Create a high school internship program -Diverse candidates may not access traditional employment sites -Organization’s name becomes recognized within the community	OutPro (Professional Diversity Network): https://www.outpronet.com/ PinkJobs (LGBT+ Friendly Job Site): https://www.pink-jobs.co Autism Employment Network: https://www.tinyurl.com/2thvezkx Burks et al. (2013): https://www.tinyurl.com/2p8ym98y Mani (2012): https://www.tinyurl.com/2cjksn34 Toolkit: Designing and Managing Successful Employee Referral Programs: http://www.tinyurl.com/3hzere9j 7 Steps to Creating Internship Program (U.S. Chamber of Commerce): http://www.tinyurl.com/3pkdasua Handshake (College Recruitment): https://www.joinhandshake.com/ Leverage Community Outreach: https://www.tinyurl.com/3ws8c42r
4. Broaden requirements and qualifications	-Formalize interview process -Use readily available tools to blind resumes -Avoid over-screening (bias in review) of potential candidates	Reduce Bias in Screening: https://www.tinyurl.com/2pxmbkv3 Fu (2020) on Indeed Assessments: https://www.tinyurl.com/jeknmf4r Kang et al. (2016): https://www.tinyurl.com/4xfbj6dv
5. Evaluate consumer and staff demographics	-Collect data during client intake -Collect data as part of hiring onboarding process -Company objectively evaluates disparities in clients served and employees -Company self-evaluates and modifies recruitment and hiring efforts as needed	BHCOE (2021b): https://www.tinyurl.com/2p8jtuxb Hasnain-Wynia and Baker (2006): https://www.tinyurl.com/2p8sakbb
6. Provide equitable and fair pay	-Offer a fair living wage -Use compensation grids -Attract more qualified candidates -Increased employee retention and satisfaction	Living Wage Calculator: https://www.tinyurl.com/5xyyrdxz Information on Compensation Grids: https://www.tinyurl.com/h28nmmwf Payscale for BCBAs®: https://www.tinyurl.com/2p92wpaf Tucker (2021): https://tinyurl.com/29f74ysk
7. Build community among staff	-Enhance interpersonal communication and interactions among staff -Formalize training approaches that embed self-care -Increased employee satisfaction -Improved employee retention	Perlow and Kelly (2014): https://www.tinyurl.com/29bacss3 Slowiak and DeLongchamp (2021): https://www.tinyurl.com/3hxe3ezc
8. Implement policies and practices that support staff and embrace diversity	-Avoid unnecessary policies in the workplace -Recruit input and formal written feedback -Creates an inclusive culture within the organization -May lead to improved retention	Babcock (2009): https://www.tinyurl.com/58nypc4c EEOC Enforcement Guidance on National Origin Discrimination https://www.tinyurl.com/mueww57x
9. Assess staff satisfaction and levels of stress	-Recruit formal feedback at regular intervals -Company evaluates how they are meeting needs of their employees and/or areas for improvement -Improved job satisfaction, improved retention	Pittenger et al. (2014); https://www.tinyurl.com/2p9cjw6x Tools to Assess Burnout Kristensen et al. (2007): https://www.tinyurl.com/msrta862 see Appendix 1 for a sample Social Validity Survey for Staff
10. Provide mentorship	-Identify talented candidates for graduate programs -Encourage prospective candidates to apply to graduate programs or pursue other credentials -Helps strengthen existing partnerships or establish new partnerships with area colleges and universities	Holloway (2001): https://www.tinyurl.com/38apdrvf Clark et al. (2012): https://www.tinyurl.com/3mjwyn37 Brunsma et al. (2017): https://tinyurl.com/523wj5wp