Table 3.
Items | No, never (%) | Yes, a few times (%) | Yes, most of the time (%) | Yes, all the time (%) |
---|---|---|---|---|
Providers treat me with respect | 5 (1.3) | 41 (10.7) | 205 (53.4) | 133 (34.6) |
Provider treat me in a friendly manner | 12 (3.1) | 39 (10.2) | 205 (53.4) | 128 (33.3) |
Providers shouted, insulted, scolded, threatened or talked me rudely (RC) | 360 (93.7) | 15 (3.9) | 8 (2.1) | 1 (0.3) |
Providers pushed, slapped, beaten, pinched or physically restrained (RC) | 378 (98.5) | 4 (1) | 2 (0.5) | 0 |
People not involved in the care hear the discussion with the provider (RC) | 354 (92.2) | 7 (1.8) | 19 (5) | 4 (1) |
Feel health information was or will be kept confidential | 17 (4.4) | 9 (2.3) | 91 (23.7) | 267 (69.6) |
RC Reverse Coded