Table 6.
CSQ-8 dimensions | Values, meanb (SD) |
Quality of service | 3.62 (0.51) |
Kind of service you wanted | 3.69 (0.48) |
The extent to which the program met your needs | 3.69 (0.48) |
Recommend the program to a friend | 3.69 (0.48) |
Satisfaction with the amount of help received | 3.77 (0.44) |
Services helped you to deal with problems | 3.54 (0.52) |
Overall satisfaction with the service | 3.69 (0.48) |
Return to the program for help | 3.69 (0.48) |
aCSQ-8: Client Satisfaction Questionnaire-8.
bHighest possible score=4.