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Positive Comments |
Negative Comments |
| Surgeon |
“Dr. *** is a skilled surgeon and clearly communicates with her patients.” “Dr. *** was very professional, very friendly, and she answered every question. And she gave her patient time they need. And I'm really happy, very happy, for you know, to be her patient. And I recommend her for all my friends and anybody that I know. Very satisfied. Thank you.” |
“Felt like doctor was talking at me not to me.” “… I was not satisfied with the service of the provider that completed my consultation.” |
| Clinic Team/Staff |
“All staff are warm and friendly. Information is presented clearly, first orally and then in writing. Nurse navigators is readily available to answer follow up questions.” “Everyone was very helpful and seemed to care about me not just another number or another dollar. “ “Friendly and professional staff.“ |
“… the MA when she did my vitals, she did everything incorrect. She was in a hurry, therefore; all my vitals were incorrect.” |
| Clinic Processing |
“… Minimal wait time.” “I got there early--and my appointment started almost as soon as I got there. That is unusual for lots of medical offices!” |
“I had to wait a long time to be taken back to consult. That was incredibly weird and long and after the time my appointment was.” “I would have given a higher score, but the wait time was an hour past my appointment time.” |
| Facility |
“Everyone very nice, listened well, office easy to find.” “… everything was clean and the parking is free…” “The office was a calm environment, very friendly and kind…” |
“… Also was made to feel most uncomfortable because gown given to me was most likely an extra small … “ |
